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READ GUIDELINEs THOROUGHLY BEFORE PURCHASE.
no refunds for services purchased.
Arrive 5 mins prior to class time. arrivaL 5 mins past class start time may result in forfeit of reserved space.
What is the waitlist?
There is only one (1) client on the waitlist per class.Being on the waitlist means you're being placed next in line if someone cancels before class start time. Sometimes we are able to alert clients when they're added to class, typically this is via text msg and/or email. The same cancelation rules apply to the waitlist, it's ultimately the clients responsibility to check if they've been added into class.
A waitlist person can also show up early to class and if a client comes late, they will receive a spot in class. Late is 5 minutes before class start time. If waitlisted, and arrive early may not guarantee a class spot but sometimes its worth a try.
CLASS CANCELLATION/NO SHOW POLICY
Members or Yoga Pass clients
Cancellations must be submitted 12 hours prior to class time. Clients may Early Cancel a booked class 12 hours or more before class time with no penalty. Class cancellation can be submitted via MindBody Connect, our website, or via email.
LATE CANCEL- $10
We understand sometimes an unexpected absence can occur. Every late cancellation is subject to the $10 fee. It is at our sole discretion to extend a courtesy and waive the late cancellation fee for the first occurrence. You may not see the fees charged on the same day of the occurrence.
No Show/ No CANCEL- $25
A No-Show/No-Cancel means reserving a class but not attending and not canceling out of the class. A No Show/ No Cancel is different from Late canceling, a No Show means not attending and not canceling. We ask that you ALWAYS cancel out of class if you cannot attend. If you reserve a spot and do not cancel out of class this incurs an automatic $25 charge to your member account. There are no grace occurrence of a No Show/ No Cancels.
Please note, this is aimed to be a preventative measure rather than a penalty. Demand for our classes are high, no-shows and no-cancels limit others from participating in classes who have been waitlisted or who would rather attend.
Note: There is no waiving No Shows/No Cancel fees. All No Shows and No Cancels incur an automatic $25 charge. No Exceptions.
Single Class or trial clients
A Late Cancel and or No Show / No Cancel will result in a forfeit of the class fee paid. No additional fees will be charged but you will not be able to use the class at a later time. A missed class cannot be transferred or used for another date. No Exceptions.
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New classes and updates are always being added, continue to check for the most up to date schedule!